This time (hourly) covers any product support, project consulting, remote diagnostics, and remote software setup. It does not cover any engineering/parts design. For example, we can remote connect to your computer and help you setup your BMS and explain what everything does within the software, or troubleshoot faults. Our testimonials on the home page tell you why our customers know our support is some of the best out there.
Once ordered, we will email you to schedule your session. It is recommended to contact us first to see availability.